B&B policy

Our Rules

  • Maximum occupancy: two guests per room.

  • Adults only. La Palomilla is not suitable, unfortunately, for children under 10. However, if you reserve the whole house, children all ages are welcome. In this case, please be mindful that kids need extra attention when going up and down the stairs, and adult supervision when they are in the terrace.

  • We are now pet friendly. Ask us for details.

  • The terrace is open from 8:00 a.m. to 10:30 p.m.

  • Tips for our staff are greatly appreciated!

  • You are welcome to bring your own beverages, including alcohol, as well as your own snacks. We encourage you to eat in the dining room, the terrace or the patio.

  • We require an official ID and a valid credit card for check in.

  • All areas are non-smoking. A fee of USD $50 will be charged if you do not follow the policy.

  • In case of damages/missing items in your room or any part of the property, repair/replacement costs will be charged to the credit card provided at your arrival.

  • If your room key and card are lost or damaged, you'll be charged a replacement fee of USD $50. If we do not have the key at check out you will be billed.

  • Every visitor must check in. If they stay overnight, a USD $50 plus tax fee will be added to your account. Please accompany them to the door when they leave. Keep in mind only two guests per room are allowed.

  • La Palomilla will not assume any responsibility for damages or loss of any merchandise or articles left in any area of the facility prior to, during, or following a stay. We will not be responsible for accidents or injury to guests or for the loss of money, jewelry, phone chargers, computer equipment, or valuables of any kind. Please keep ALL your valuables in the safe at all times.

  • Please be careful in the property, just as you would at home. If you were to have an accident, please dial 911 from the house phone immediately.

  • Please let us know if you have any food allergies or restrictions.

  • It is forbidden to bring drugs (including marihuana, which is illegal in Mexico) or weapons into La Palomilla.

  • All guests must respect the rights of other guests and the staff for the peaceful enjoyment of the premises. Violent or substantially disruptive behavior, related or unrelated to substance use, will not be tolerated in public or private areas. This includes, but is not limited to, threatening other guests or the staff and any other violent behavior towards others, destruction of property, making excessive noise and having high volume visitor traffic in your room.

  • Check-in at 15:00 hours

  • Check-out at 12:00 hours

  • We offer a full Mexican breakfast for an additional fee if you did not book direct.

  • The property is located on a small side street with no automobile access. There is a parking lot around the corner of La Palomilla, on Colima 410.

  • Guests can be dropped off at the corner of the Inn (on Guadalajara the main street and the corner of Segunda Cerrada de Guadalajara), and walk about 15 steps to the property.

  • La Palomilla staff will help you take your luggage to your room.

Reservations

A 50% deposit of the total stay is required when making a reservation. Full payment is due if reservation is made within the non-cancellable period (7 days prior to arrival). The remaining payment is due upon check in.

  • Gift certificates are available and valid for a full year after purchase.

  • La Palomilla reserves the right to pre-authorize credit cards prior to arrival. We accept Visa, and Mastercard. If paying with Visa or Mastercard, an additional 3% (including taxes) will be charged.

  • If paying with American Express, an additional 6% (including taxes) will be charged.

  • When using your credit card, you authorize La Palomilla to electronically debit your account and, if necessary, electronically credit your account to correct erroneous debits.

  • Supplements like city tax and tourism tax are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Cancellations

For cancellations at least 8 days prior to scheduled arrival: full refund of the deposit.

  • There will be no refunds for no-shows or cancellations made within 7 days of the scheduled arrival. The B&B will retain the payment just as if the guests had stayed during their booked nights.

  • We suggest getting vacation insurance, which is affordable and readily available from several providers online, to protect you against covered unexpected events. We are a small bed and breakfast and cancellations affect us severely. Our policy is firm regardless of the reason for cancellation, interrupted stay or early departure. We cannot be responsible for unused rooms due to late or canceled airline flights, family emergencies, or acts of God.